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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| This service is a crime! - Review by
Kerri submitted on April 18, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 18, 2003): 3 months - 1 year ago |
| Plan used: $50/yr |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
I was happy with the service for about 6 months, until the management apparently changed. I was also affected by the hax0rs lab hack. When my site went down, there was no response to help desk submissions, and e-mails bounced back. Now my site apparently has mixed up dns addresses, so when you type in my domain name, who knows what site will show up from day to day. Repeated attempts to contact garnered NO response. Nothing. Since my domain name is registered with them, I registered a new one with another company (ICDSoft) to spare myself the headache and frustration of trying to get them to release it (which I'm assuming they won't). I feel really bad for all the folks whose businesses depend on their web address.
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