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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Now they won't transfer my names - Review by
submitted on May 16, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of May 16, 2003): 3 months - 1 year ago |
| Plan used: Domain Name Registration |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
There have been too many problems to list, but here is the latest and most troubling.
I registered two domain names with them in January of this year. Immediately I realized something was wrong and initiated transfer proceedings, instructing them to transfer the names to my new host (affordablehost.com) as soon as the mandatory 60-day waiting period was up.
It is now mid-May, and they have not responded to either my or Affordablehost's requests to transfer. Furthermore, my name has mysteriously disappeared off the registration of one of the domain names, though Whosis lookup still lists it as being registered.
I have proof of the registrations, but no idea what to do with it. If anyone has any legal experience with forcing a domain transfer of an owned name, I'd appreciate your help.
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