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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Global Hosting is Horrible - Review by
Anonymous submitted on May 17, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 17, 2002): Current customer |
| Plan used: Pro |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I have had a site hosted with this company since mid 2000.
For two years there was absolutely no problem. Raj and Darren were great guys and reliability was wonderful.
With that said, in the last week, we've had our site down on several occasions. More importantly, we've had email down for the last three days with absolutely no fix to this problem as of yet.
I don't know what's gone on over there as of late. However, whoever has hired this Bill guy should think twice about letting him speak to clients. Never in my life have I encountered such a unhelpful and condescending person. On top of the problems encountered by the site being down/loosing emails, try having to deal with customer service that is flat out RUDE.
As for the company, I used to recommend them to friends and colleagues. I WILL NO LONGER DO SO.
In my opinion, I would stay as far away from this firm as possible. We are switching hosting companies.
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