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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Is there anybody out there? - Review by
Cody submitted on May 29, 2003 |
| Customer's web site: 4humphreys.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 29, 2003): Current customer |
| Plan used: "Best" |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 1 out of 10 |
They say that they are available 24x7 to serve you. I have called every single phone number I can find on their webpage, and all I get is a voice mail system that hangs up on me in the end. When I cal their 888 number, I almost always get a busy signal, and when I call the local number (long distance for me) I get that neat voice message that tells me they are routing me to the next open call center, then hangs up. They also seem to be a bit slow more often than not when it comes to serving web pages. I will definately find someplace else to go.
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