HOSTONY - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

really sucks - Review by submitted on May 6, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of May 6, 2003): Current customer
Plan used: reseller
Customer service rating: 3 out of 10
Technical quality rating: 3 out of 10
Cost rating: 5 out of 10
Overall rating: 1 out of 10
April 2003 we move 30 sites to them... they have drop outs they deny...
April 28is 2003 they move servers and IP's, copy all domains, forget to set MX for two my accounts 60+ employees without email for days...
May 6th.. email service drops at 7:00am... no action all day but excuses... sites go down by 7:00pm ... nothing fixed by 11:30pm...

 

 

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