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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| A Dangerous Company - Review by
submitted on June 13, 2002 |
| Customer's web site: www.porthaven.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 13, 2002): 1 year - 3 years ago |
| Plan used: Standard $99/yr, which they discontinued. |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 6 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
HALFPRICEHOSTING.COM
WARNING!!!
This company is dangerous. They changed their plans 2 yrs ago. I asked to close my account. This past February I receive a bill for $150. Now I haven't even been using their host for 2yrs now.
There is no record of cancellation. (And this was two years ago so I no longer have the records.) Anyways, you'd think that they'd work with me. They received $150 for a whole year of hosting I didn't use. So you'd think they'd be content with this...nope. So now they are pursuing me for this $150. I mean if I was a large company I'd pay it and just shut 'em up. But I'm just an individual so $150 is a nice chunk out of my monthly paycheck. Anyways, on top of the lousy service. Double-talk...and other BS. This company shows no willingness to work with me.
I am not one to usually post a negative comment. But this company has left me no choice. Apparently, if I am to keep my credit rating I will have to deal with this thru the legal system. Yeah, I made the mistake of not keeping two yr old records and have gone thru a couple computer systems as well.
This company appears to be one that claims to keep and have all records, but doesn't. Anyways, expect a lot of crap and hassle from this company if you ever have a problem. No problem, you're okay. But this is a cheap company and if you ever have a problem hope to God you can find every single record because they won't have any. (Yes, they know the legalities of contracts and will take advantage of you if you don't.)
I am so adamant about the dangers of this company that I will in fact put my name on this post, feel free to contact me if you have any questions.
- Jason
www.porthaven.com
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