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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Decent but could be better - Review by
Anonymous submitted on October 2, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of October 2, 2002): Current customer |
Plan used: Go Lite |
Customer service rating: 9 out of 10 |
Technical quality rating: 7 out of 10 |
Cost rating: 8 out of 10 |
Overall rating: 8 out of 10 |
Although they do not offer phone support, they do offer great email support. Very helpful and quick responses. They have always contacted me with answers to my questions within 24 hours.
Their control panel sucks. It is not user friendly. It definitely takes patience to use it. Also, you have to set up many of the scripts yourself; they are not preinstalled.
Overall decent service but could be better.
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