HostRocket.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

The worst site - Review by Anonymous submitted on December 18, 2001
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of December 18, 2001): Current customer
Plan used: N/A
Customer service rating: 4 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
- Servers down a lot of times
- They changed my site from one server to another 4 times in a month! (having to change DNS information)
- They said 'somebody' had stolen their users accounts, names, visa, ...
- I uppdate my site every day with new contents. One day the work of one day gone away, something happened and there was a backup of the day before ago...
- They had to close the hostrocket forurm since then ...

This happened in a record-time of 2 months!

My site has been moved in 4 hosting companies in the last 2 years and this is the worst of all

Still waiting to find another hosting company, any ideas?

 

 

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