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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
submitted on September 20, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of September 20, 2002): Less than 3 months ago |
| Plan used: N/A |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
Major problems with their servers which I think are misconfigured.
Directories require a tailing slash... This makes it difficult for
visitors to browse the site successfully. Support says this is just the way it is. Hmmmmmmmmm, THANKS FOR THE HELP!!!
Email was down half the time. :(
HostRocket has fast customer support during the day via email though. :|
I cancelled account after 24 hours...
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