HostRocket.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Duplicitous Bait & Switch - Review by Connie Hirsch submitted on April 5, 2003
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of April 5, 2003): 3 months - 1 year ago
Plan used: N/A
Customer service rating: Private
Technical quality rating: Private
Cost rating: Private
Overall rating: 2 out of 10
They suspended usage for MySQL "overuse" which they have previously refused to QUANTIFY.  In other words, they purposely leave stuff off the user agreement that they can then come back on and hold the data hostage until the user switches to a higher-priced (quite higher) package.

 

 

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