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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Poor Service - Review by
Landon submitted on June 17, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of June 17, 2002): 3 months - 1 year ago |
Plan used: annual pricing plan |
Customer service rating: 1 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
The host was slow to respond to inquiries. They stated they were up 99.9% of the time which I found untrue. They automatically renewed my service after my cancellation then ignored any e-mail inquiries. The phone number they left on the CC bill was out of order. I had to dispute the charges and go through a lengthy process to get my money back. I wouldn't use them again!
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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