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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Impossible to get a response! - Review by
submitted on June 18, 2002 |
| Customer's web site: racemrann.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 18, 2002): 1 year - 3 years ago |
| Plan used: 7.95/Mo |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
I have had 8 web sites with HostSave over aperiod of about 3 years. Something has happened in the past six months. Frontpage extensions get reset for no apparent reason. This ruins a discussion web. Due to a cancelled credit card that was stolen, racemrann.com has been down for 7 continuous days over a billing issue. HostSave made no effort to contact me. They just turned off the site. They will not respond to phone calls, email, certified mail. I am now in the process of changing servers. It will be the last web to move off of their server.
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