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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Poor customer service - Review by
submitted on July 11, 2002 |
Customer's web site: www.mkgaccounting.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of July 11, 2002): Current customer |
Plan used: Basic plan |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 2 out of 10 |
I've had very poor experience with tech support. They don't respond to my emails and there is no other way to reach them! I have quite a bot of trouble updating and editing my webpage as the server won't always accept the changes I've made. It's very frustrating as I can spend over an hour editing my website only to find that I save my revisions. I'm going to look around for a better quality host service and dump these losers ASAP!
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