|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Bad Bad People - Review by
submitted on August 6, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 6, 2002): Less than 3 months ago |
| Plan used: standard |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
I've been with Hostsave for a couple years. I didn't notice the credit card on file with them was outdated so I tried to update it online... NOTE: my bill had not been paid for 3 months and never got an email or other notification. After there system would not work correctly and I calling the bank to see if it was my card I tried emailing them. After days of waiting and multiple emails I gave up! They finally replied with the standard email everybody gets... "Thanks for contacting Hostsave blah blah blah, our system is having problems, please fax us your credit card number". NO WAY! That's when I called it a day and canceled my account. I tried and tried to get a phone number so I could just explain to someone what was going on with no luck. Finally 2 weeks later I get a collection agency letter in the mail for Cybergate... Who is Cybergate? I've emailed Hostsave to see if it's them. Think I got a reply? NO!
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|