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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| I turned them in to feds! - Review by
Richard submitted on August 12, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of August 12, 2002): Current customer |
| Plan used: Regular |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
It is really too bad! They would be an excellent service if they would respond to their e-mails and help their clients. Theres really not much you can do with the control panel screwed up ad in the place below. They state they have "24/7 customer and technical support", but don't expect a response from them within a reasonable time.
I am so fed up with them that I reported them to the feds! If you have a problem where they are taking or have taken your money and then have not provided service, use print screen (Print Scrn) to record what is going on with your system and save e-mails, submissions, etc.
Although it is impossible to find their real legal address on the site it is: Hos Save, 3rd Floor, 101 Continental Blvd., El Segundo CA 90245-4530
Send them a US CERTIFIED LETTER to terminate your account, request a refund, etc. (since they don't respond to e-mail etc).
Saving ALL DOCUMENTATION you can void or have other recourse through a purchase made with your credit card company. The legal jurisdiction of this company is State of California, Los Angeles County, City of Los Angeles. It is also important to report them to the feds if they took your money without providing any service. the address is: www1.ifccfbi.gov/index.asp
Using PHP... God? I don't know... I still can't get them to fix my cointrol panel let alone get the path to run PHP!
Here we have an example of what my conrol panel looks like when I click on several functions (I inserted the xxx's):
Warning: open(/nfs/cust/x/xx/xx/xxxxxx/.sessions/sess_076c4e12505bebb5c78504d2f01c11f2, O_RDWR) failed: m (13) in /nfs/cp/lib/user.php on line 6
Warning: Cannot add header information - headers already sent by (output started at /nfs/cp/lib/user.php:6) in /nfs/cp/lib/user.php on line 19
Warning: open(/nfs/cust/x/xx/xx/xxxxx/.sessions/sess_076c4e12505bebb5c78504d2f01c11f2, O_RDWR) failed: m (13) in Unknown on line 0
Warning: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/nfs/cust/x/xx/xx/xxxxx/.sessions) in Unknown on line 0
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