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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Useful info for refugees - Review by
LK Yoder submitted on August 13, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 13, 2002): Less than 3 months ago |
| Plan used: basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Like many others, I'm defecting from hostsave and moving to icdsoft. The reasons? Poor tech support, problems ftping via dsl, some sort of incompatibility with my particular computer/dsl (i.e., I can access the site from other computers on the same network, but in order to use my main computer, I have to switch to dial up. Certainly part of this problem is some idiosyncracy of my computer. However, my hostsave site is the ONLY one I have this problem with, so it's gotta be hostsave as well.)
If you're thinking about moving, call Affinity's tech support at 1-800-753-6329. They'll be able to give you the registry key that you need to transfer your domain via melbourneit.com, and you can cancel your hostsave account at the same time. (I hope! I just did this today--we'll see how it goes... ;-)
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