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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| They should be sued - Review by
Unhappy with HostSave submitted on January 16, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 16, 2003): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
If you are at all considering HostSave, you should know their customer "support" is only by e-mail. If you have a problem, you cannot call anyone their because they don't have any phone numbers. And e-mail responses are rarely within the promised 24 hour turn-around. I experienced this poor service when I tried cancelling service with HostSave. They make it extremely difficult, apparently on purpose.
And be very careful with the credit card number you give to HostSave. I got several unauthorized charges to my credit card for Internet porn after giving them my credit card.
Based on my negative experiences with HostSave, I believe their business practices border on fraud. Beware!
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