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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Abandon all hope... - Review by
submitted on January 9, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 9, 2002): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
They claim to have 99.9% up-time and 24-hr support. Just pray that you never have any sort of problem, because their idea of support is telling you to fix it yourself. Their email server stopped sending my email. After a long exchange, I was told to do just that. It's been nothing but frustration.
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