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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Usually okay - but painful when there are problems - Review by
Anonymous submitted on March 26, 2002 |
Customer's web site: www.eagerplastics.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of March 26, 2002): Current customer |
Plan used: N/A |
Customer service rating: 6 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 6 out of 10 |
Overall rating: 7 out of 10 |
Their up time seems to be pretty reliable, but several times they suspended our account (no access to our page) because our credit card had expired. No one told us until after the fact, so it took a week to get that straightened out.
I assumed they would renew our domain name, or at least remind me that it had to be done, but they didn't and now our account is suspended again. i don't trust their tech service.
We don't use their email services, so no comment on this.
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