|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| LOTS of downtime - Review by
submitted on April 25, 2002 |
| Customer's web site: www.k-bjarnason.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 25, 2002): Current customer |
| Plan used: Their standard plan. |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
This company has a lot of unexpected downtime. I am in the process of changing hosts, which is what brought me here. Today they were down for over 10 hours, which means my site and 2 client sites were both down, which includes email. On top of that, when it FINALLY came back up, all emails sent to me during the downtime were lost. They were all bounced back to the sender. I verified this by sending myself an email from another address. This downtime wasn't the only time in 3.5 months, but it was the worst. To make matters worse, they do not offer web-based email or ONE phone number for tech. support, sales, customer service, etc.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|