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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Found HostSave Address/Phone Info! File BBB Complaint! - Review by
Michele submitted on April 29, 2002 |
| Customer's web site: www.BricoleurFarm.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 29, 2002): Current customer |
| Plan used: The Only Plan They Have |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Needless to say, the fact that I'm posting the company's contact info says I think their customer service/billing practices are worthless. While I, personally, have never had problems with the web site itself, the way they handle billing and their lack of response is pathetic. Good luck accessing their control panel! If they do respond (they did twice),they completely ignore the problem reported and send a "form letter" which does not address the issue at all. I found this info at the Better Business Bureau website, which gives the company an unfavorable rating. I encourage everyone to file a complaint at http://www.bbbsouthland.org/index.html
HostSave
Affinity Internet, Inc.
101 Contentental Blvd., Suite 300
El Segundo, CA 90245
310-524-3000
Fax 954-334-8001
Principle Contact: Amy Weirs
Better Business Bureau ID: 13131686
Alternate Addresses Listed:
3250 West Commercial
Fort Lauderdale, FL 33309
3500 Boston Street, Suite 231
Baltimore, MD 21224
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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