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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Site down for days, no response from them! - Review by
R. Markert submitted on May 15, 2002 |
Customer's web site: pow-wowcentral.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of May 15, 2002): Less than 3 months ago |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
My site went down a week ago. I contacted them through their site and got the usual message about how I should expect a response in about 24 hours. Well, it's been 7 days and my site is still down, and I've had no response whatsoever from them, despite, repeated daily inquiries on my part. This is totally unacceptable. I'm assuming they're going out of business. By all means do NOT use hostsave, as I have only bad things to say about them at this point. The utter lack of any repsonse was frustrating, appalling, infuriating. I've moved my site. Now all I want is a refund -- because they just charged my credit card for another quarter of service! Outrageously bad service.
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