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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| COST ME THOUSANDS $$$$$$$ - Review by
submitted on May 24, 2002 |
| Customer's web site: www.halekoolau.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 24, 2002): Current customer |
| Plan used: The Cheap 7.95 plan. |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Absolutely the worst hosting service! In the beginning they were ok, but that went down hill fast! They have no tech support, only occasional reply form letters and they just don't care! I run a vacation rental business and for the past few weeks I have not received a single email (I was stupid enough to switch over all my addressed to my @halekoolau.com server through HostSave. I usually get 2-3 email inquirires per day and 2-5 bookings per week. Since they "updated" their system I cannot access my account and they deleted my email routing features! I've lost thousands of dollars in bookings and my business is suffering because of them. I'm switching today!
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