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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Good technical hosting, pathetic support - Review by
Joe submitted on May 27, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of May 27, 2002): Current customer |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 8 out of 10 |
Cost rating: 5 out of 10 |
Overall rating: 3 out of 10 |
I have been with them for about 1 year.
Basic service is quite fast. And cheap.
Support is pathetric, email only, and just very frustrating. I will try and get out of here soon.
Also, updating to more emails space of traffic is just ridiculously expensive. Eg. doubling you traffic almost multiplies your price by 3.
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