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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Satan incarnate - Review by
submitted on July 31, 2003 |
| Customer's web site: www.TheSlimyMudhole.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 31, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
These people are liars, frauds, cheats, whatever you want to call it. They have a 99.9% uptime guarantee, but my site is down constantly. When I confront them about it, they assure me that my site has been up, and it must be problems with my computer!!!! Why even bother having an uptime guarantee if you refuse to fulfill your half of the bargain!?
I am CONSTANTLY talking to someone on their Live Help -- but no one there speaks english coherently! It's maddening because we can't understand each other!
My site is down constantly, poor, poor, POOR (and RUDE!) customer service, and I KNOW I'm not getting all of my emails. Do NOT NOT NOT NOT NOT under ANY circumstances sign up for Host Department.
EVER!
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