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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
What Customer serivce? - Review by
Dave submitted on December 14, 2002 |
Customer's web site: www.worshipyourweekend.com |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of December 14, 2002): Current customer |
Plan used: Advanced |
Customer service rating: 1 out of 10 |
Technical quality rating: 8 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 2 out of 10 |
Very poor customer service. They rarely ever respond to E-Mails and they often try to fix your problem and never E-mail you back to make sure it's working (only a problem cos it never is working)
Hosting itself is OK, but they advertise Mysql databases, and they don't work. So they gave me MSSQL databases, which don't work *sigh* Trouble tickets are another promised option that don't exist! Lots of false advertising (which I'm pretty sure is illegal hostingkey!)
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