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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
Started out fine, got all bad - Review by
Anonymous submitted on April 2, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of April 2, 2003): Less than 3 months ago |
Plan used: Enhanced |
Customer service rating: 3 out of 10 |
Technical quality rating: 7 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 3 out of 10 |
Reliability was good, but I kept getting constant unjustified overage charges every month. One was for SQL usage, and it would arrive on the same day at the same time every month--leading me to believe it was an automated charge. Their support would not explain it to me. Other problems included them thinking my message board was some kind of "spam" tool. By the time I left I was paying the $50/month package plus overage charges. The new provider I moved to charges $10/month and works decent enough.
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