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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| After merger it went downhill - 08/14/03 - Review by
Jeff submitted on August 22, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 22, 2003): Current customer |
| Plan used: Basic Plan |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 3 out of 10 |
Hypermart merged with another company on August 14th of 2003. They botched the transition to the new server farm and have lock their users out of their accounts. At one point they had a two hour rebooting of all sites including their own. A three day process has now taken over a week and a half. Currently they are displaying old versions of clients websites and are not allowing updates. I will be moving my site soon. FYI, everything was perfect before the merger, however a little overpriced.
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