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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Customer Service is Fast! - Review by
Jon submitted on August 1, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: less than a month |
Date when last hosted by this company (as of August 1, 2002): Current customer |
Plan used: $60/year |
Customer service rating: 10 out of 10 |
Technical quality rating: 9 out of 10 |
Cost rating: 9 out of 10 |
Overall rating: 10 out of 10 |
I had only one complaint when I started service with ICDSoft - their webmail program wouldn't allow me to send email to Yahoo Mail accounts for some reason. Their customer service department found the bug, fixed it, and notified me within 24 hours! I wish all companies could be that fast at helping their customers!
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