ICDSoft - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Beyond Expectations! - Review by Norman D. Letow submitted on August 14, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of August 14, 2002): Less than 3 months ago
Plan used: Basic $5.00/month plan
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
In a world where so much is promised and so little delivered it is worthy to commend those companies that give you what you pay for - and then some. So it is with ICDSoft. Their uptime is fantastic and they have a user friendly control panel that clearly allows one to know his/her current status. But what puts them in a different league is their customer support. It is easy, friendly and almost immediate so even a non-nerd like me can be up and running with professional looking results. DO NOT HESITATE TO DO BUSINESS WITH ICDSoft.



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