ICDSoft - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


A rarity - a truly excellent service at a low price - Review by submitted on April 2, 2003
Customer's web site: www.oromea.com
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of April 2, 2003): Current customer
Plan used: standard, $5 /month
Customer service rating: 10 out of 10
Technical quality rating: 9 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
First of all, it's $5 a month.  As a starving college student, this is obviously my first concern.  Over and above that, though, their technical support is exquisite.  I just sent in an inquiry about setting up a discussion board (which some hosting providers don't even allow), and they responded within 6 minutes!!!! I don't get responses on the PHONE in 6 minutes! In any case, after reading through some old reviews, including the occasional negative ones (each with an ICDSoft response) I'm convinced that this is a truly outstanding company.



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