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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
Oscar Morales submitted on July 15, 2003 |
| Customer's web site: www.pentasoft..consulteching.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of July 15, 2003): Current customer |
| Plan used: 333MB for $60 |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
ICD Soft is the best of its kind in the webhosting market. I bothered them for almost six months before making the decision to sign up for an account, and everytime that I asked something their response was there in my mailbox in a matter of minutes. (I still can't figure out how they do it so fast, considering I wasn't still a customer back then).
A few weeks ago I became a customer, and everything has been perfect. Since the moment I did the transaction with my credit card, I only had to wait like 1 or 2 hours before receiving a confirmation message that my account was configured and ready to use.
Some minor problems that I had during the uploading were solved in seconds. It was amazing!! I wrote to them at 1:05 and at 1:06 there was already an answer to my problem. That fast response made me feel as the King of England!!
The control panel is very easy to use. MySQL database works perfect, and most of PHP variables and modules are enabled, so there shouldn't be a problem running internet based applications. My flash movies behaved perfectly.
I had some minor concerns because of the far location of the servers (Hong Kong) but that hasn't been a problem whatsoever. My page loads just as fast as if it were in USA or Europe. I am convinced that the location is not the important factor when respect to speed, what really matters is how many backbones the server network has, and I am sure ICD SOft is connected to the most important "Internet Highways" in Asia. (For those of you who didn't know: Asia represents more than the 60% of internet traffic in the world).
Anyhow, I am so happy with this company that I owed myself and to them to publish a review here. Highly recommended!!
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