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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Started out good, ending up BAD - Review by
submitted on July 30, 2003 |
| Customer's web site: www.nebulus.org |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 30, 2003): Current customer |
| Plan used: plane 3 |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Infinet Hosting started out well - good plan, lots of space, good FTP speeds.
However, in the last year, the entire company goes down almost every 3 months like clock work. No explanations, no planned outtages, nothing. There have been occasions where my sites will be down for a couple days at a time.
Add to that the fact that their live chat now only takes messages and that they have no published phone number anymore, and it's bad news.
Move to readyhosting.com - that's where I'm headed!
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