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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Servers down constantly - Review by
Ken submitted on August 19, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of August 19, 2002): Current customer |
Plan used: Extreme Hosting |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 9 out of 10 |
Overall rating: 3 out of 10 |
Too bad that Infinology can't manage to keep their servers running. On paper, they have some great plans--hundreds of MB to several GB of storage space for a small amount of money each month; an extensive and easily understood "control panel" to use in setting parameters for your site; all the usual bells and whistles, including cgi-bin, MySQL, etc, etc.
Unfortunately, none of this means very much if the server isn't running.
I've been using these people for about a year (since August 2002), and the server outage problem has been getting steadily worse. I'm now preparing to move my web site to a different host--there is just too much downtime to stay with Infinology.
Too bad, really. If it weren't for the awful reliability, this would be an A-1 web hosting service....
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