Infinology - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

smells like a scam - Review by Anonymous submitted on September 1, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of September 1, 2002): Current customer
Plan used: premium
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 2 out of 10
I did some considerable research when picking a provider for a new site I was building and looked for suggestions and reviews from CNET.com.  There editors chose infinology as one of there top 5 choices but obviously don't host any of there sites there. I have experienced very slow response time. Our site is down quite a bit and doesn't seem very reliable for use as a business tool. They spoke of there uptime record and speed ability when selling me on the account. Now I just hope I can get my money back quickly!

 

 

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