Infinology - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Infinology - Unsatisfactory Service - Review by submitted on September 3, 2002
Customer's web site: www.gigapchost.com
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of September 3, 2002): Current customer
Plan used: Basic
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Our site has been down an average of 4 times per week since our use of Infinology. We utilize Infinology to host images for our main site. We have made many attempts to communicate with them via phone and email to rectify their service levels issues but to no avail. An Infinology rep (Johnny Hun) even hung up on our CEO when he called to get clarification on their 99.9% uptime advertisements. Your money is best spent elsewhere!

 

 

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