Infinology - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Infinology-worst service - Review by JM submitted on September 3, 2002
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of September 3, 2002): Current customer
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 2 out of 10
I signed on with infinology about 6 months ago to host a few of my web sites. what a mistake.
sites are out on a regular basis,
e-mail is out or not avaliable and
slow most of the time. When there is a problem it never shows up on their site. and when they finally respont they seeem to be PO at you for complaining. (sometimes they just ignore you) Phones are hardly ever answered and when they are the personal are nasty and unhelpful. All the fluf that they promise on there web-site is pure BS. I'm now in the process of relocating my sites.  In my opinion they are the worst.
I have used budget services that
had better service and at a much lower cost.



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