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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Untitled - Review by
submitted on September 27, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of September 27, 2002): Less than 3 months ago |
Plan used: I had signed up with PrimeMaster. One week later they were bought out by Infinology. I would actually rate everything about them as a minus...if you could go farther down the rating scale! |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
DON'T COME NEAR THESE PEOPLE! Their support department is clueless, you cannot reach a general manager or CEO to complain. I was told "We like your money, but your problems are not important to us!" My last attempt for support was on August 23, 2002 it is not September 27, 2002 and I still have not gotten my problems resolved...again! I am going elsewhere before my ulcer medicine costs me more than my hosting.
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