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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Constant Downtime - Review by
Disappointed submitted on November 8, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of November 8, 2002): 3 months - 1 year ago |
| Plan used: ELite |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
Well I experienced the server crash too.
I do not need to tell you how upset I was. You can read
testimonies like that here, but what I want to say is since
they have been back online they have not been able to keep web sites
up all the time. Every 15 minues or so you get timeout readings for 20 seconds
to 2 minutes where 504 errors and 'can't find server' comes up. Customer support
says that this is normal! Can you believe that?
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