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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Back billing - Review by
submitted on July 21, 2002 |
Customer's web site: Might start billing me again. |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of July 21, 2002): 1 year - 3 years ago |
Plan used: Mission 200 (It no longer exists) with subdomain. |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
We recently discovered that our account (which had been cancelled six months ago) was being billed 10/month. It was for a domain that had expired that was a subdomain in the account which had been canceled. Took close to three months/6 calls to straighten out. They need to be out of business.
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