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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Terrible Experience - Review by
Anonymous submitted on October 8, 2002 |
Customer's web site: www.relionus.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of October 8, 2002): Current customer |
Plan used: TrueBasic |
Customer service rating: 1 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 4 out of 10 |
Overall rating: 2 out of 10 |
Interland bought out ATT Small business Hosting and moved our site. Had unexplained email delivery problems with no solutions from Interland. Sales rep called and talked us into "trying" their upgrade and ecommerce offering. He had the site moved, billed us for the upgrade at the wrong amount, and after 10 days when we decided not to go ahead with the upgrade and he told us to "call billing and work it out". In the process of moving- anywhere!
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