|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| No service, but fast invoicing! - Review by
Anonymous submitted on November 28, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of November 28, 2002): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
New site hosted, with immediate prolonged outages--but Interland claimed (through infinite bureaucracy) they never happened. Finally in despair I rehosted and gave up on getting a refund. A year later, Interland billed me for a second year renewal (they hadn't had a hit in eleven months), and refused to cancel the second-year bill because I hadn't notified them in advance of non-renewal! After blistering threats, they relented and cancelled the second-year bill. Then an Interland sales manager phoned to say that I was one of their most-valued customers, and would I like to extend my (now twice-cancelled!) hosting plan? Clueless doesn't begin to describe these folks.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|