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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Unwillingness to offer support - Review by
Jan submitted on January 5, 2003 |
| Customer's web site: www.wildlifephoto.net |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of January 5, 2003): Over 3 years ago |
| Plan used: Freedom 400x Server |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 4 out of 10 |
I started off with off with HostAmerica who were evenutally bought out by Interland. I'm in the process of moving all 6 of my domains to another hosting service for several reasons:
1. Lack of willingness to support anything not covered in their FAQs
2. Slow to respond
3. Out of date software (PHP, MySQL)
4. Cost - you don't get what you pay for.
5. 98% of customer support simply do not care about you as a customer
6. Lack of a decent site control panel
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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