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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Interland is Falling Down, Falling Down.. - Review by
Mike submitted on January 26, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of January 26, 2003): Current customer |
Plan used: basic pro |
Customer service rating: 3 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 3 out of 10 |
I was not aware of everyone else's problems with Interland until recently... but our problems had been cropping up since March of 2002, when our site was hacked and a spammer relayed their smut through our POP. Interland denied, denied, denied. 2 weeks later, it happened again. Now none of our Email seems to work reliably, including some domains that completely filter our domain! "registeredsite.com" handles Interland's mail... useless. The more I think about it, the lousier the Email service has been! Compared with what we are paying these guys, we are getting ripped off!
On the lighter side, our website has never shown any down time that I am aware of. The WebTrends report is pretty cool; the online support is typically useful. It's just the Email, and the phone techs inability to admit fault that gives this company a bad name... for us.
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