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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Soon to be "ex-customer"... - Review by
BC submitted on April 22, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 22, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
We were originally with Communitech and were very happy with our service. CT was acquired by Interland and since that time, our up time is running around 40% Just today, I called into their support line (as I have done just about every day for the last 4 weeks) to inquire as to when our email and website would be back up. The support rep indicated that a "technician had just made a change to our server (because I escalated the call) and it would be back up in 2 to 4 hours (propagation time). Last straw. Don't waste your $$ with these guys...
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