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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Billing Department Nightmare - Review by
submitted on June 27, 2003 |
| Customer's web site: www.rtoforms.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 27, 2003): N/A |
| Plan used: Blue Halo |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Interland moved my site, shut it down for non payment (I didn't owe them, they had a credit card) and finally when a rep, mr. walker, agreed to remove an incorrect "Set-up" charge, they charged my card, I disputed and won, they deleted my account after claiming they weren't paid for what was just agreed was an incorrect billing. This was all done with no notification of action.
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