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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Very BAD - Review by
submitted on July 9, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of July 9, 2003): Less than 3 months ago |
Plan used: burlee |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
This outfit acquired Burlee Hosting which provided me descent service for many years. But when Interland took over e-mail stopped working properly - headers were not propagated so you could no longer filter e-mail. It took about a month for support to agree that there was a problem but they said that they did not intend to fix it but insisted I switch to another e-mail server (at extra cost). I cancelled service and they refused to refund unused 6 months of service. Tech support e-mail always bounced due to "mailbox full." This outfit is horrible!
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