Interland - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Simply, the worst - Review by submitted on July 30, 2003
Customer's web site: wdoa.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of July 30, 2003): Less than 3 months ago
Plan used: Communitech 350MB/ unlimited bandwidth
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I was hosted happily by Communitech for almost 2 years.  Then Interland bought Communitech.  Within a few months they moved the servers from KC to Atlanta.  All hell broke loose.  The server never worked correctly at the new location.  Tech support told me (and I have it in writing) on various occasions, "the server is overloaded", "we can't do anything about the performance issues", "why don't you switch to one of our other plans" (one much more expensive).  I found tech support at Interland to be ineffective at best, and lying SOB's at worst.  Stay away from Interland at all costs.  To quote the mighty robot from Lost in Space "Danger Will Robinson, Danger".

 

 

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