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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| The absolute worst host I've used - Review by
Anonymous submitted on April 4, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 4, 2002): 3 months - 1 year ago |
| Plan used: Was VServer Pro |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Another Vservers/Hostpro happy customer destroyed by Interland. Stay away from these people at all costs! The only reason I give them a 2 rather than a one is because the site was often up. I found customer support to be unavailable, incompetent and even hostile. After I moved to a real company, they stated their intention to continue to charge me for service, refuse to cancel and threatened to turn me over to collections if I did not continue to allow them to charge me for services not rendered. (no contract) The only way I got them to stop charging my card was a specific threat of criminal fraud charges against their CEO with their local State's Attorney. Truly a nightmare.
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