Invite Internet - Review Response


Host Search

  Home
  Advanced Search
  Price Search
  Host Directory
  Plan Directories
  Add Plan
  Monitoring

 



Education

  FAQ
  Guide
  Quick Start
  Glossary
  Selecting a Host
  Gotchas
  Domain Names
  News
  Cheap Hosting
  Dedicated Server
.  Stats
  Resources

 

  

Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Idiots at Invite Internet - Review by David Rager submitted on March 26, 2002
Customer's web site: www.hah-bymiku.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of March 26, 2002): 3 months - 1 year ago
Plan used: basic plan
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Invite moved accounts from different servers into new servers, and had a new administrator who didn't understand the hosting service.  They claimed all customers were informed - we were not.  The said if we had email hosted with Invite we probabaly would not have gotten the email (lucky customers).  We had our own private email listed and still did not receive any notice of the moves.  Our site was down (small private site - not regularly used) for over a month and we were never contacted concerning any problems.  I cancelled service and was billed again the following month.  I contacted them daily at one point to get a refund but did not receive the refund until over three months after we cancelled and four months after the site originally went down.  I complained to the BBB as well. 

The whole experience was a complete joke. 

As another note, I also hosted a government site with them prior to this.  Their site also went down and all the data was lost.  The site had to be restored from an old backup.  They were not notified as well as to the problems but discovered it on their own.

 

 

Your Response:
Your name: 
Your email:
(must be @YourHost, will be verified)
Your response:

(Please only answer to specific issues raised by the reviewer, advertising will be removed.)


By submitting your response, you agree to read and accept our Terms of Use.

 

 

 

This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  


 2003 Advameg, Inc.  All Rights Reserved.